Here you’ll find our media releases and opinions about banking in New Zealand, along with our media appearances.

Media Releases

Bank customer satisfaction high – survey

- A public opinion survey has found a high level satisfaction among bank customers, the New Zealand Bankers’ Association revealed today. Eighty-two per cent of respondents were satisfied or very satisfied with their main bank, with only seven per cent dissatisfied or very dissatisfied. “This is a pleasing result which shows that banks are continuing to... Read more »
Media Releases

Westpac to chair New Zealand Bankers’ Association

- Westpac New Zealand chief executive Peter Clare has been elected chair of the New Zealand Bankers’ Association for 2013/14. ASB Bank chief executive Barbara Chapman was elected deputy chair. “I look forward to working with colleagues from across the industry,” said Peter Clare. “We have a strong and stable banking sector which invests in New... Read more »
Media Appearances

NZ Herald - Bankers knock new capital plans

- Hope said that it was wrong to assume all high LVR borrowers were on comparatively low incomes; it might reflect a relatively high income and capacity to service the loan.
Media Releases

Heartland Bank joins New Zealand Bankers’ Association

- Heartland Bank today joined the New Zealand Bankers’ Association, bringing the total number of the association’s member banks to 14. New Zealand Bankers’ Association chief executive Kirk Hope welcomed Heartland Bank. “We are pleased to have New Zealand’s newest bank join us. Having Heartland on board further demonstrates the diversity of our banking sector,” said... Read more »
Media Appearances - Kiwis could face Cyprus-style trim

- Bankers Association chief executive Kirk Hope said the latest International Monetary Fund report on New Zealand pointed out the strength and stability of our banking system, and it was not helpful to compare it with Cyprus.
Media Releases

Bankers’ Association welcomes interim Retirement Commissioner

- The New Zealand Bankers’ Association has today welcomed the appointment of interim Retirement Commissioner Diane Maxwell. “Diane brings a wealth of experience to the role from both the banking and regulatory sides of the financial sector,” said New Zealand Bankers’ Association chief executive Kirk Hope. “Diane has great skills in strategic development and delivering financial... Read more »
Media Appearances

TVNZ - NZ banks face class suit over $1 billion in default fees

- “Our banks communicate very clearly on fees, which is a reflection of our very competitive banking sector. The fees being singled out are avoidable, and our industry has also made it easy for customers to switch banks if they feel the fees they’re paying are too high,” New Zealand Bankers’ Association chief executive Kirk Hope... Read more »