Here you’ll find our media releases and opinions about banking in New Zealand, along with our media appearances.

Media Appearances

NZ Herald - Face to face banking fees should be dropped – Age Concern

- “Anyone concerned about their bank fees should talk to their bank to discuss their particular situation and how they can avoid fees,” he said. “Some banks waive fees for older customers. Everyone’s circumstances are a bit different and it pays to have a chat about how your bank can help you.”
Media Appearances

Otago Daily Times - Just you wait

- Beaumont said banks understood change could be difficult for some customers. “When these often challenging decisions are made, banks put in place significant programmes to communicate and support their customers through the change.”
Media Appearances

NBR - Business Banks grilled over branch closures

- Politicians from both sides of the House sought answers on how banks would protect the estimated 1% to 2% of customers who were likely to never access digital banking services. NZBA chief executive Roger Beaumont said phone banking was an “elegant solution” for customers in this situation, because most still had a landline.