Here you’ll find our media releases and opinions about banking in New Zealand, along with our media appearances.

Media Releases

Most deferred loans ‘back to normal’

- More than two thirds of consumer loans that had principal and interest repayments deferred due to the impact of Covid-19 were now ‘back to normal’ said the New Zealand Bankers’ Association today. At the same time, nearly 40% of consumer loans that had reduced repayments were now back on track. “As we near the end... Read more »
Media Releases

Regional Banking Hubs to launch in November

- A trial of Regional Banking Hubs to test the demand for basic banking services in regional communities will begin in November. The trial, which includes ANZ, ASB, BNZ, Kiwibank, TSB and Westpac, will run in four regional centres: Twizel, Martinborough, Stoke and Opunake. Three of the sites will have community partners, who will host the... Read more »
Media Releases

Guidelines to help banks serve customer needs launched

- The New Zealand Bankers’ Association today launched guidelines to help banks serve customer needs. “The guidelines are designed to help bank staff deliver good customer outcomes. They build on the banking industry’s work following the Bank Conduct and Culture Review in 2018. They also reflect the Financial Markets Authority’s expectation that banks will serve customer... Read more »
Media Releases

Code of Banking Practice translations now available

- The Code of Banking Practice is now available in six other commonly used languages the New Zealand Bankers’ Association announced today. “We wanted to make the Code more widely available, and that includes to people who don’t speak English as their first language. That’s why we’ve translated the Code into te reo M­āori, Samoan, Tongan,... Read more »
Media Appearances

- As of July 31 a total of $73.7 billion of bank loans were receiving some form of COVID-19 related relief. Gareth Vaughan speculates on what might happen to banks’ non-performing loan ratios when the deferral scheme eventually ends

- The deferred loan figures come from the New Zealand Bankers’ Association (NZBA). For consumer lending these show 88,558 customers making reduced loan repayments on loans valued at $27.5 billion. Another 61,063 customers had deferred payments on all loans to the value of $20.9 billion. These consumer lending figures, as of July 31, cover home loans, personal lending, credit cards and... Read more »