Media

Here you’ll find our media releases and opinions about banking in New Zealand, along with our media appearances.

Media Releases

Bank customers savvy with home loans and credit cards

- People generally have a good grasp of their banking products and services according to data insights released by the New Zealand Bankers’ Association today. “We were delighted to see people using home loans and credit cards to help get ahead financially,” says New Zealand Bankers’ Association chief executive Roger Beaumont. “Around 44 per cent of... Read more »
Media Appearances

Stuff - Banks: Proposed home loan changes still won’t help

- “The Government’s tweaks to the CCCFA lending rules announced in March are just a band aid. We don’t think the tweaks will make a big difference for most borrowers. That’s because most of the existing requirements remain in place, meaning customers will still have to provide detailed information about their spending, resulting in a more... Read more »
Media Appearances

NZ Herald - Mortgage lending drops by a third, customers afraid of loan rejection as banks enforce CCCFA rules

- “The new rules have a one-size-fits-all approach for all lenders and all loan types and values, which has seriously impacted people applying for home loans. The new rules require banks to collect and verify much more information from customers, and the prescriptive approach means banks don’t have the same discretion or flexibility they used to.”
Media Appearances

NZ Herald - Trust in banks is being eroded, Consumer NZ says

- New Zealand Bankers’ Association chief executive Roger Beaumont said factors outside banks’ control such as the rising cost of living and the ongoing economic impact of Covid-19 had negatively affected consumer sentiment generally, and that in turn impacted how people feel about banks.
Media Appearances

Good Returns - Bank complaints rise

- “We’re not surprised the government’s new rules are making some customers unhappy, and our front line workers bear the brunt of that. It’s also not surprising they’re complaining to the Banking Ombudsman about it, even though we’re not responsible for the rule change,” Beaumont said.