- New Zealand Bankers’ Association deputy chief executive Antony Buick-Constable said the organisation’s latest Code of Banking Practice made a clear commitment to treat customers fairly and reasonably in a consistent and ethical way.
- If you see, or are aware of, any signs of financial elder abuse then it’s important you call for help. That is the key message from the New Zealand Bankers’ Association as Elder Abuse Awareness Week is launched today. “Financial elder abuse can include everything from illegal or wrongful use of older people’s money, their... Read more »
- “Your bank will reimburse any losses for unauthorised electronic banking or card fraud if you took reasonable steps to protect your banking, and complied with your terms and conditions.”
- The New Zealand regulators have annual work programmes to improve the governance and operations of our banking environment. Banks here work regularly with them on these initiatives.
- Antony Buick-Constable, Deputy Chief Executive Most of us have bank accounts. If you do, it’s worth checking out the revised Code of Banking Practice that was launched on 1 June 2018. Your bank wants you to have a good experience, and the latest Code shows you how they’ll do it. Banking is all about meeting customer needs... Read more »
- Banks need to ask certain customers to provide information about their tax status. If you’ve been contacted, it’s important that you respond to your bank, regardless of your tax status.
- “Banks work closely with their agri clients, through good times and bad. Keeping the lines of communication open is critical to the ongoing success of farmers and their banks.”
- New Zealand banks are reminding customers who have been asked about their foreign tax status that they need to respond to their bank as soon as possible. International regulations, reflected in New Zealand law, require New Zealand banks to undertake due diligence on the foreign tax status of their customers and provide relevant related information... Read more »
- The New Zealand Bankers’ Association has announced the launch of a new edition of the Code of Banking Practice, aiming to give all customers a good banking experience.
