Here you’ll find our media releases and opinions about banking in New Zealand, along with our media appearances.

Media Appearances - Scammers almost swipe $12,000 from Motueka woman

- “Fraudsters are always looking for new ways to trick people into providing confidential information which allows them to access bank accounts.” NZBA advises people to never give out confidential information such as PIN numbers or bank account usernames.
Media Releases

Phone scam targets elderly

- The New Zealand Bankers’ Association has issued a warning to beware fraudsters pretending to be utility companies and banks who are targeting elderly people. “Never give out bank account usernames, passwords, PINs or verification codes. While your bank may ask questions to confirm your identity, it will never ask for this confidential information. “If in... Read more »
Media Releases

Telephone survey scam warning

- The New Zealand Bankers’ Association today warned people to beware a telephone survey scam. Cautious members of the public have reported receiving unsolicited calls from an organisation called the “Bankers’ Association of New Zealand” claiming to be doing a customer satisfaction survey and seeking personal information. “We strongly encourage people not to engage with these... Read more »

Customers drive banking innovation

- Karen Scott-Howman Published in Stuff BusinessDay, 16 January 2017  “The horse is here to stay but the automobile is only a novelty – a fad,” said the Michigan Savings Bank president in 1903. He was advising Henry Ford’s lawyer not to invest in the Ford Motor Company. Where bankers may once have shunned technology, the... Read more »
Media Appearances

NZ Herald - Telling the banks’ side of the story

- Karen Scott-Howman has a black belt in karate, was once a documentary producer and helped launch New Zealand’s first national spelling bee. It’s not quite the background you would expect from a Wellington lawyer whose job is to be the voice of the banking industry.
Media Releases

Warning: credit card chargebacks and risky online investments

- The New Zealand Bankers’ Association today supported the Banking Ombudsman’s warning that you shouldn’t expect to be reimbursed for authorised credit card payments to risky binary options trading websites. “Once you’ve authorised an online payment with your credit card to a binary options trading website, you can’t expect to get a chargeback if the trade... Read more »