Media

Here you’ll find our media releases and opinions about banking in New Zealand, along with our media appearances.

Media Releases

Banks step up customer scam protections and compensation

- New Zealand’s banks are bringing in a suite of new measures aligned with global best practice to further protect New Zealanders from criminal scammers. The New Zealand Banking Association today announced a suite of consumer protections that will be progressively rolled out over the next seven months. The banks’ consumer protections will include: Pre-transaction warnings... Read more »
Media Releases

Home lending up

- Retail banking insights released today by the New Zealand Banking Association showed both the number and value of home loans in the second half of 2024 increased significantly compared to the first half. The insights show there were 56,938 new home loans in July to December 2024, up 21% from the previous six months. The... Read more »
Media Appearances

RNZ - Where are the mortgagee sales?

- “A mortgagee sale is usually a last resort and suggests other options are no longer available. Mortgagee sales remain extremely low, despite the economic climate.”
Media Appearances

Stuff - ‘Follow the money’: Easy-fix could curb romance scams

- “Banks already compensate customers for fraud losses in cases of unauthorised access to their accounts. We are currently discussing with the government a new approach for compensation in cases of authorised payment scams, where customers are tricked into making payments to criminals.