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Privacy Week: How to keep your banking secure

- As part of Privacy Week the New Zealand Bankers’ Association is reminding people how to keep their banking safe from financial crime. “Banks take their customers’ privacy and confidentiality very seriously by protecting their systems and customer information. We all have a role to play in keeping our money safe from fraudsters,” says New Zealand... Read more »
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Westpac to chair New Zealand Bankers’ Association

- Westpac chief executive David McLean has been elected chair of the New Zealand Bankers’ Association for 2017/18 and took on the role on 1 April. Kiwibank chief executive Paul Brock was elected deputy chair. David McLean says it’s a privilege to be elected chair and he is confident NZBA will continue to promote outcomes that... Read more »
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Strong banking sector highly competitive – FIPS

- KPMG’s Financial Institutions Performance Survey for the 2016 financial year has found that the strength of the New Zealand banking sector continues to underpin its performance. “The strength of New Zealand’s banks continues to provide a solid platform for our economic growth. Our banks are well capitalised and regulated, and highly competitive. That means they’re... Read more »
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Phone scam targets elderly

- The New Zealand Bankers’ Association has issued a warning to beware fraudsters pretending to be utility companies and banks who are targeting elderly people. “Never give out bank account usernames, passwords, PINs or verification codes. While your bank may ask questions to confirm your identity, it will never ask for this confidential information. “If in... Read more »
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Telephone survey scam warning

- The New Zealand Bankers’ Association today warned people to beware a telephone survey scam. Cautious members of the public have reported receiving unsolicited calls from an organisation called the “Bankers’ Association of New Zealand” claiming to be doing a customer satisfaction survey and seeking personal information. “We strongly encourage people not to engage with these... Read more »
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Warning: credit card chargebacks and risky online investments

- The New Zealand Bankers’ Association today supported the Banking Ombudsman’s warning that you shouldn’t expect to be reimbursed for authorised credit card payments to risky binary options trading websites. “Once you’ve authorised an online payment with your credit card to a binary options trading website, you can’t expect to get a chargeback if the trade... Read more »
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Beware financial crime this festive season

- As New Zealanders prepare to go on their summer holidays the New Zealand Bankers’ Association cautions people to watch out for financial crime. “At this busy time it can be easy to let our guard down. While we’re getting ready for the holidays, the fraudsters are hard at work. “They love this time of year... Read more »
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‘Money mule’ scam warning

- The New Zealand Bankers’ Association today warned people against transferring money for people they do not know to avoid becoming a ‘money mule’. The warning comes after a scam that affected an older Blenheim resident. In this case the overseas fraudsters had persuaded the bank customer they had won a lottery as part of a... Read more »
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Banks offer assistance to earthquake-affected customers

- Banks are offering financial assistance packages for customers impacted by the recent earthquakes. “Banks based in affected communities are acutely aware of the huge impact the earthquakes have had on people’s lives, homes and businesses,” says New Zealand Bankers’ Association chief executive Karen Scott-Howman. “Anyone affected by the earthquakes who has financial concerns should contact... Read more »
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