Media Appearances

Media Appearances

NZ Herald - Consumer NZ boss Jon Duffy wants New Zealand banks forced to refund Kiwi scam victims

- “To address this properly we need all parties involved including, for example, global tech companies, telcos, internet service providers, government agencies, dispute resolution services, and consumer representatives and advocates.” Matching accounts and names with the customer’s intended recipient had privacy implications that would need to be overcome, Beaumont said.
Media Appearances

Good Returns - Culture and conduct not part of bank competition study

- Bankers Association chief executive Roger Beaumont says switching banks is easy. “A customer’s new bank can arrange everything including transferring funds from the previous bank and setting up recurring payments to new accounts.” Beaumont says this can be done within five working days, and people don’t even need to talk to their previous bank.