Media Appearances

Media Appearances

Stuff.co.nz - Buyers caught out by home loans falling through

- “Banks are particularly interested in the borrower’s ability to repay the loan, and the security provided for the loan. People seeking home loans need to be up front with the bank about their personal circumstances, such as existing financial obligations and outgoings.”
Media Appearances

Radio NZ - Legal action against Australian bank could affect NZ

- August 12, 2017 –  Climate change is recognised as a potential financial risk by New Zealand banks and the NZBA is working with groups such as Deep South Challenge to get a greater understanding of the risks from climate change on investments, said chief executive Karen Scott-Howman.
Media Appearances

Stuff - How should your bank treat you?

- Customer trust and confidence in banks are essential to the industry’s ongoing success. For the last 25 years the Code of Banking Practice and the Banking Ombudsman have played a crucial role in improving customer outcomes by setting minimum industry standards and resolving customer issues. They have both helped build trust and confidence. Here’s to... Read more »