Author: Philip vanDyk

“A mortgagee sale is usually a last resort and suggests other options are no longer available. Mortgagee sales remain extremely low, despite the economic climate.”

“Banks already compensate customers for fraud losses in cases of unauthorised access to their accounts. We are currently discussing with the government a new approach for compensation in cases of authorised payment scams, where customers are tricked into making payments to criminals.

“The government has a range of climate-related policies and regulation aimed at addressing this issue, including climate-related risk disclosures and an emissions reduction plan. The banks take these regulatory obligations very seriously.

“As an industry, we are working with the Reserve Bank on relevant recommendations such as lending on whenua Māori and basic bank accounts,” chief executive Roger Beaumont said.

“The technology build and integration of the new service differs across banks, so it’s unsurprising that each bank’s testing and delivery phase looks slightly different,” said association chief executive Roger Beaumont.