Author: Philip vanDyk

FMA fair ‘outcomes’ agenda cops industry flak as misguided

“We submit that the FMA could make it clearer that the outcomes won’t be used as a tool to penalise financial institutions for outcomes that may seem unfair with the benefit of hindsight,” the NZBA submission says.

Scambusters: ANZ bank expert explains money mules

“Banks were already sharing some information on money mules, but the new phase of work will increase the speed and amount of information being shared,” said NZBA chief executive Roger Beaumont.

Government support to fight scams welcomed by banks

The New Zealand Banking Association welcomes the New Zealand government’s support to help fight fraud at the inaugural Global Fraud Summit held in London this week. NZBA chair Vittoria Shortt, who attended the summit on behalf of the New Zealand banking industry, says the commitment to support collaboration across sectors is essential to tackling fraud… Read more »

Raising the bar in the fight on scams

Roger Beaumont Published in KPMG’s Financial Institutions Performance Survey Review of 2023, 13 March 2024 Scams targeting New Zealanders are on the rise, and they’re becoming increasingly sophisticated. The impact can be devastating, with some people losing their life savings. Because of the customer impact, and the fact that banks are often at the end… Read more »

Banks alarmed at calls for compensation for scams

“Banks will investigate a voluntary reimbursement scheme for customers who lose money in an authorised payment scam. That may help inform any changes to the Code of Banking Practice which sets out current customer expectations for fraud reimbursement.”

Scambusters: Anatomy of a scam – why it’s called phishing

“Scammers often use weblinks or hyperlinks in text messages to gain access to people’s bank accounts. To help reduce this kind of scam risk, banks have committed to removing links from texts to customers,” NZBA chief executive Roger Beaumont said.