Month: February 2020

Ombudsman lays out five things that NZ banks are doing wrong

New Zealand Bankers’ Association chief executive Roger Beaumont said banks were already working hard to implement the recommendations of the Reserve Bank and Financial Markets Authority’s review of bank conduct and culture.

Conduct, culture and capital

The New Zealand banking industry is living in interesting times. In 2019 the three C’s – conduct, culture and capital – dominated our landscape. Where have we got to and what’s coming up?