Roger Beaumont
Published in KPMG’s Financial Institutions Performance Survey Review of 2023, 13 March 2024
Scams targeting New Zealanders are on the rise, and they’re becoming increasingly sophisticated. The impact can be devastating, with some people losing their life savings. Because of the customer impact, and the fact that banks are often at the end of a chain of events that makes up a scam, last September our retail banks came together to announce they were working on a suite of initiatives to help prevent scams from happening.