- The individual work plans for each bank have all been signed off at the highest level. That means there is buy-in from the very top of these financial institutions to make sure they’re meeting regulator and public expectations.
- All banks with sales incentives have committed to remove or address them for frontline salespeople and their managers, with some having already removed sales incentives.
- All 11 banks involved in the Bank Conduct and Culture review by the Financial Markets Authority and the Reserve Bank have responded with individual work plans. “While I cannot disclose the information in each work plan, I can confirm that all banks with sales incentives have committed to remove or address them for frontline salespeople... Read more »
- New Zealand Bankers’ Association members have committed $1 million to the Our People, Our City Fund, which will meet the immediate and long term needs of the families most directly affected.
- The New Zealand banking industry has donated $1 million to those affected by the 15 March shooting in Christchurch that claimed the lives of 50 people.
- The banking industry has today contributed $1 million to the Christchurch Foundation’s Our People, Our City Fund to meet the long and short term needs of the families most affected by Friday’s terror attacks. New Zealand Bankers’ Association chair David McLean said the industry shared the sense of shock of all New Zealanders and wants... Read more »
- Protect access to your banking by using strong, unique and secure passwords. That’s the New Zealand Bankers’ Association’s message in support of CERT NZ’s Get Password Smart campaign that kicks off today. “We all have a role to play in preventing financial crime by protecting unauthorised access to our bank accounts. Being smart about your... Read more »
- Roger Beaumont, Chief Executive Published in KPMG’s Financial Institutions Performance Survey Review of 2018, 13 February 2019 In 2018 the spotlight went on bank conduct and culture in New Zealand. The Financial Markets Authority and the Reserve Bank of New Zealand launched a joint review in response to the Australian Royal Commission into financial services... Read more »
- “While the FMA and RBNZ review into banking conduct last year found no evidence of widespread misconduct, the industry believes that trust is central to customer relationships and welcomes any moves to improve this.”