“During the Covid-19 lockdowns, banks helped thousands of New Zealanders get better at using online and mobile banking. Those customers aren’t looking back. However, we know that some customers still prefer face-to-face banking, and that’s what this banking hub trial is designed to test.”
Month: March 2021
Communities demand Government inquiry into rural bank closures
New Zealand Bankers’ Association chief executive Roger Beaumont said: “Branches are closing in some regional communities due to lack of demand. These changes are occurring because customers are banking differently – they can go online, call their bank or use an app.”
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