Foiling card fraud

There are some simple things we can all do to fight bank card fraud says the New Zealand Bankers’ Association.

“Most of us use cards on a daily basis because they provide a convenient and safe way to pay others and perform a range of electronic banking transactions,” said New Zealand Bankers’ Association chief executive Kirk Hope. “You can help keep your money safe by remembering a few simple tips.”

Card safety tips:

  • Guard your card. Treat it like cash. Don’t leave it lying around. Make sure you know where your card is at all times.
  • Protect your PIN. Never tell anyone your PINs or passwords – not even the police, bank staff, friends or family.
  • Cover up. When entering your PIN number at ATMs and EFTPOS terminals, shield the PIN pad with your other hand. Criminals may ‘skim’ your card details by attaching a device to the card reader, and then ‘shoulder surf’ or use hidden cameras to record your PIN.
  • Check your statements. Advise your bank immediately of any unauthorised transactions.

“New Zealand banks take customer security very seriously and operate systems to fight fraud. Customers have an important role to play in helping banks prevent financial crime,” said Hope.