- A trial of Regional Banking Hubs to test the demand for basic banking services in regional communities will begin in November. The trial, which includes ANZ, ASB, BNZ, Kiwibank, TSB and Westpac, will run in four regional centres: Twizel, Martinborough, Stoke and Opunake. Three of the sites will have community partners, who will host the... Read more »
- The New Zealand Bankers’ Association today launched guidelines to help banks serve customer needs. “The guidelines are designed to help bank staff deliver good customer outcomes. They build on the banking industry’s work following the Bank Conduct and Culture Review in 2018. They also reflect the Financial Markets Authority’s expectation that banks will serve customer... Read more »
- By the end of August, the New Zealand Bankers’ Association said its member banks had allowed 15,135 businesses owing $18.3 billion to make reduced repayments on loans.
- New Zealand Bankers’ Association figures show, as of August 31, a total of 95,038 customers with home loans, personal lending, credit cards and arranged overdrafts, were making reduced payments on lending worth $29.4 billion, or 10% of the market.
- “We look forward to seeing the detail of what’s being proposed in this complex area. We’d be happy to engage in any consultation that results from this policy proposal,” said Roger Beaumont, chief executive of the NZ Bankers’ Association.
- Bankers’ Association chief executive Roger Beaumont said he “looked forward to seeing the detail of what’s being proposed in this complex area. We’d be happy to engage in any consultation that results from this policy proposal.”
- The Code of Banking Practice is now available in six other commonly used languages the New Zealand Bankers’ Association announced today. “We wanted to make the Code more widely available, and that includes to people who don’t speak English as their first language. That’s why we’ve translated the Code into te reo Māori, Samoan, Tongan,... Read more »
- The deferred loan figures come from the New Zealand Bankers’ Association (NZBA). For consumer lending these show 88,558 customers making reduced loan repayments on loans valued at $27.5 billion. Another 61,063 customers had deferred payments on all loans to the value of $20.9 billion. These consumer lending figures, as of July 31, cover home loans, personal lending, credit cards and... Read more »
