- “To truly strengthen New Zealand’s scam defences, everyone in the ecosystem needs to step up, and that includes government, telcos, social media companies, and search engines. Banks can’t protect New Zealanders on their own.”
- The banking industry has asked the government to support a New Zealand Anti-Scam Centre, as part of a response to recent ministerial requests on scam prevention. In a letter to commerce and consumer affairs minister Andrew Bayly, New Zealand Banking Association chief executive Roger Beaumont asked the government to consider leading scam prevention in New... Read more »
- The NZBA has requested operational support from other government agencies, that letters of expectation be sent to relevant industry participants such as telcos and social media companies, and that the Commerce and Consumer Affairs minister help co-ordinate action.
- “Scams aren’t just a bank problem – people are deceived by fake websites, emails, texts, and social media ads. Government and other industries, particularly social media companies, also need to step up.”
- Banks already invest significantly in fraud analytics and prevention to identify unusual customer spending patterns, warn customers of potential scams, and shut down fake bank websites and phone numbers used in scams, he says.
- “To truly strengthen New Zealand’s scam defences, everyone in the ecosystem needs to play their part – and that includes government, telcos, social media companies, and search engines. Banks can’t protect New Zealanders on their own.”
- BNZ chief executive Dan Huggins has been elected chair of the New Zealand Banking Association and took up the role on 1 April. ANZ chief executive Antonia Watson was elected deputy chair. The chair and deputy chair take on their respective roles for two years. Mr Huggins says it’s an honour to represent the New Zealand... Read more »
- One of the things that I hadn’t appreciated before meeting with the NZBA was that in many cases, banks don’t have much discretion under the Credit Contracts and Consumer Finance Act to give quick loans and overdrafts in an emergency – the regulations simply don’t allow it.
