Here you’ll find our media releases and opinions about banking in New Zealand, along with our media appearances.

Media Appearances

NZ Herald - Telling the banks’ side of the story

- Karen Scott-Howman has a black belt in karate, was once a documentary producer and helped launch New Zealand’s first national spelling bee. It’s not quite the background you would expect from a Wellington lawyer whose job is to be the voice of the banking industry.
Media Releases

Warning: credit card chargebacks and risky online investments

- The New Zealand Bankers’ Association today supported the Banking Ombudsman’s warning that you shouldn’t expect to be reimbursed for authorised credit card payments to risky binary options trading websites. “Once you’ve authorised an online payment with your credit card to a binary options trading website, you can’t expect to get a chargeback if the trade... Read more »
Media Releases

Beware financial crime this festive season

- As New Zealanders prepare to go on their summer holidays the New Zealand Bankers’ Association cautions people to watch out for financial crime. “At this busy time it can be easy to let our guard down. While we’re getting ready for the holidays, the fraudsters are hard at work. “They love this time of year... Read more »
Media Releases

‘Money mule’ scam warning

- The New Zealand Bankers’ Association today warned people against transferring money for people they do not know to avoid becoming a ‘money mule’. The warning comes after a scam that affected an older Blenheim resident. In this case the overseas fraudsters had persuaded the bank customer they had won a lottery as part of a... Read more »
Media Appearances

Radio NZ - Quake aftermath: Freeze on new insurance policies

- New Zealand Bankers’ Association chief executive Karen Scott-Howman said banks were continuing to provide home loans in quake-affected areas. “Any issues would be around insurance. In line with previous practice, they’ll continue to require insurance for the properties they lend on.
Media Releases

Banks offer assistance to earthquake-affected customers

- Banks are offering financial assistance packages for customers impacted by the recent earthquakes. “Banks based in affected communities are acutely aware of the huge impact the earthquakes have had on people’s lives, homes and businesses,” says New Zealand Bankers’ Association chief executive Karen Scott-Howman. “Anyone affected by the earthquakes who has financial concerns should contact... Read more »
Media Appearances

NZ Herald - Contactless cards targeted by young thieves

- New Zealand Bankers’ Association chief executive Karen Scott-Howman said contactless payment was generally convenient and secure. “There’s an $80 limit for payments that do not need a PIN. That threshold is intended to provide security. It also means you’re less at risk of exposing your PIN to scammers.”
Media Appearances - Banks face problem of getting cash to earthquake-stranded areas

- “We’d encourage people to use internet and mobile banking, if possible, to make payments. For cashless payments customers have the option of debit cards, eftpos cards, credit cards, and possibly also mobile phone payments. Yesterday’s event provides a useful reminder to keep emergency kits up to date. It’s a good idea to keep some cash... Read more »