Opinions

Opinions

How should your bank treat you?

- Karen Scott-Howman Published in Stuff BusinessDay, 18 July 2017 In 1992 two things happened that changed banking in New Zealand for good. In that year the Banking Ombudsman was established and the Code of Banking Practice was first published. Unless you’ve had a problem with your bank, you might not think much of this. So... Read more »
Opinions

Customers drive banking innovation

- Karen Scott-Howman Published in Stuff BusinessDay, 16 January 2017  “The horse is here to stay but the automobile is only a novelty – a fad,” said the Michigan Savings Bank president in 1903. He was advising Henry Ford’s lawyer not to invest in the Ford Motor Company. Where bankers may once have shunned technology, the... Read more »
Opinions

Resilient banks, a resilient economy

- Published in KPMG’s Financial Institutions Performance Survey 2015, 24 February 2016 In the past year New Zealand’s economy has faced numerous challenges – dairy prices fell, commodity prices decreased, growth in China slowed, and the housing market remained constrained as demand continued to outstrip supply – yet New Zealand’s banking sector remains stable. How have... Read more »
Opinions

Banking fraud or online scam?

- Published in Stuff BusinessDay, October 1, 2015 So you received an email from a Nigerian princess who told you the sorry tale of her father who was martyred for his religious beliefs. She desperately needed to get his millions out of the country before the corrupt government seized his estate. If she could use your... Read more »
Opinions

Navigating bumps in the dairy sector

- The downturn in the dairy sector has been widely reported. There has also been a lot of speculation about the gravity of the situation and how bad it will get. Let’s not get ahead of ourselves. As is the case with a lot of other industries, the dairy sector can be volatile and complex, and... Read more »
Opinions

Profitability underpins economic growth

- Published in KPMG’s Financial Institutions Performance Survey 2014 – 25 February 2015 Bank profits routinely attract attention in New Zealand. The numbers are not inconsiderable with an industry total of around $4.8 billion in 2014. Banks often face the question – are they making too much money? Some commentators argue that any profits made by... Read more »
Opinions

Money and me: Kirk Hope

- Published in The New Zealand Herald, January 7, 2015 (p B19) What does money mean to you? Careful investment means you and your family can have a wider range of choices in the way that you live your life. That involves understanding the risks you are willing to take with money and making sure that... Read more »
Opinions

Foil the fraudsters this festive season

- Published in Stuff BusinessDay, December 15, 2014 Shopping up a storm, celebrating with family, friends and colleagues, and trying to get everything sorted at work and home before we take off for the summer break. The silly season is in full swing and we’re all in a Christmas rush. A time of good cheer and... Read more »
Opinions

KiwiSaver: why it’s so popular

- Published in Stuff BusinessDay, November 4, 2014 In seven short years over 2.3 million New Zealanders have signed up and collectively saved around $20 billion. Love it or hate it, and most of us love it, you can’t deny that KiwiSaver has been a huge success in both getting savers on board and beginning to... Read more »
Opinions

Fighting fraud together

- We all have an important role to play in protecting ourselves and our money from financial crime and banks stand by their promise to reimburse genuine victims of internet banking fraud.