Media Appearances

Media Appearances

Australian Financial Review - New Zealand prime minister Jacinda Ardern outplays Malcolm Turnbull

- Karen Scott-Howman, chief executive of the New Zealand Bankers’ Association, says the banks in New Zealand are really concerned about the crisis management between Australia and New Zealand. This refers to the demand by the Reserve Bank of New Zealand that banks domiciled in New Zealand have separate computer back-up in place in case their... Read more »
Media Appearances

TVNZ - Fair Go – A whale of a scam

- Your bank will reimburse you where someone accessed your electronic banking or your card without your authority, so long as you weren’t fraudulent or negligent, complied with their terms and conditions, and took reasonable steps to protect your banking.
Media Appearances

Stuff.co.nz - Aussie banks with NZ presence warned over conflict of interest

- “The current review of the Financial Advisers Act will build on these obligations to include more explicit customer-first obligations for financial advisers. “We support this approach and are working closely with officials to help ensure a practical way of achieving this aim.”
Media Appearances

Farmers Weekly - Farmers fear banks’ tough line

- “The good relationship between farmers and their banks is reflected in Federated Farmers’ banking satisfaction survey which consistently finds high levels of satisfaction among farmers,” she said. Banks are responsible lenders and constantly assess the risk on their books, she said.
Media Appearances

NZ Herald - Kiwi banks pay $3.5 billion to Oz parent firms

- She said the banks contributed around $6 to 7 billion to the New Zealand economy every year and employed more than 25,000 people. “They spend around $5 billion running their businesses here and pay around $2 billion in tax.”
Media Appearances

RNZ - Bankers’ Assn backs down over protection for fraud victims

- “What we had thought is that we’d actually covered it under our general principles of fair and reasonable treatment and also our privacy and security principle – it was absolutely always our intention to retain all of the material that had been in our previous code,” she said.