Media Appearances

Media Appearances

NZ Herald - Telling the banks’ side of the story

- Karen Scott-Howman has a black belt in karate, was once a documentary producer and helped launch New Zealand’s first national spelling bee. It’s not quite the background you would expect from a Wellington lawyer whose job is to be the voice of the banking industry.
Media Appearances

Radio NZ - Quake aftermath: Freeze on new insurance policies

- New Zealand Bankers’ Association chief executive Karen Scott-Howman said banks were continuing to provide home loans in quake-affected areas. “Any issues would be around insurance. In line with previous practice, they’ll continue to require insurance for the properties they lend on.
Media Appearances

NZ Herald - Contactless cards targeted by young thieves

- New Zealand Bankers’ Association chief executive Karen Scott-Howman said contactless payment was generally convenient and secure. “There’s an $80 limit for payments that do not need a PIN. That threshold is intended to provide security. It also means you’re less at risk of exposing your PIN to scammers.”
Media Appearances - Banks face problem of getting cash to earthquake-stranded areas

- “We’d encourage people to use internet and mobile banking, if possible, to make payments. For cashless payments customers have the option of debit cards, eftpos cards, credit cards, and possibly also mobile phone payments. Yesterday’s event provides a useful reminder to keep emergency kits up to date. It’s a good idea to keep some cash... Read more »
Media Appearances - Banks implement new, faster payment processing systems

- “You may also want to think about changing automatic payment dates if you rely on money coming into your account to make those payments. If a payment is due to go out on a particular day, quicker payments processing means it’s worth making sure there is enough money in your account the night before.”
Media Appearances

NBR - P2P goads big banks as market heats up

- “Banks are used to operating in a very competitive environment and have proven themselves adaptable in responding to new entrants in the market and changing customer demands. In a sense there’s nothing new here.”
Media Appearances

NZ Herald - Mortgagee sales: Fewer people lose homes

- Asked if distressed sales could jump once interest rates headed north, Mr Hope said a customer’s ability to repay the loan was the key to any lending decision. He urged anyone facing financial challenges to talk to their bank early.