Media Appearances

Media Appearances

Good Returns - Bank complaints rise

- “We’re not surprised the government’s new rules are making some customers unhappy, and our front line workers bear the brunt of that. It’s also not surprising they’re complaining to the Banking Ombudsman about it, even though we’re not responsible for the rule change,” Beaumont said.
Media Appearances

NZ Herald - Banks’ handling of home loan applications stirs protests

- Beaumont said he was not surprised the government’s new rules were making some customers unhappy, and front line workers were bearing the brunt of that. “It’s also not surprising they’re complaining to the Banking Ombudsman about it, even though we’re not responsible for the rule change.”
Media Appearances

NZ Adviser - Government tweaks controversial CCCFA lending laws

- Roger Beaumont, chief executive of the New Zealand Bankers’ Association, said that while the government “identified some of the main pain points for consumers,” ’it is “not clear the changes … will move the dial enough to make a difference.”
Media Appearances

Bloomberg - New Zealand Banks Urge RBNZ to Delay New Lending Restrictions

- “The combination of LVR restrictions, CCCFA changes, increasing interest rates and taxation changes in particular appear to be having the effect of slowing growth in the home-lending market,” the Association said in its submission. These changes “may have resolved the problem that DTIs would be designed to address,” it said.